We abbreviate our sizing chart to the nearest whole number. Therefore a 15.4" screen will likely fit in the 15" case category. Each case also lists its internal computer compartment dimensions in the features section for your reference.

In many cases yes, but we obviously can not control your ability to actually be cool....but you will definitely be cooler than your friends who don't have a portable office.

Our cases will, however, allow for cooler operation of your laptop via our non-slip riser pads, which not only provide better airflow below your computer, but also shields your lap from excessive heat. So, if you like the idea of your laptop running cooler, the answer is definitely yes!

No. You may use all of our products on your lap or desktop surface equally well.

We offer a 30-day return policy during which time you may return your order for any reason at all.

Higher Ground offers:
- 30 day return policy from ship date for full refund (reseller/customer pays for return shipping)
- Up to 90 days (if original packaging is unopened) with a 20% restocking fee (reseller/customer pays for return shipping)
- No returns after 90 days for any reason
- No returns on any customized orders unless defects are found within 5 days of delivery

Click here to fill out the return form

Higher Ground
ATTN: Returns
136 S. Industrial Drive
Saline, MI 48176

Higher Ground only offer's repairs or replacements for products with manufacturing or material defects (see warranty section).

For any return or repair, customers are responsible for shipping charges.

If an item is returned for repair, we will ship the item back to you at our cost (domestic US shipments only, international customers are required to cover cost of return shipping).

Click here to fill out the return form

Higher Ground
ATTN: Repairs
136 S. Industrial Drive
Saline, MI 48176

We want to help the environment through intentional design by using recycled woven fabrics and eco-friendly coatings to keep excess plastics and waste out of landfills. The challenge is finding the balance between what's good for you and your products and the planet, but we feel up to the task.

Our products are designed to be used and loved for as long as possible.

We start with premium, high-quality fabrics and materials and combine them with product design principles to give you peace of mind that your products are protected from drops, bumps, and whatever else life throws your way. Because when we say our products are designed for life, we mean it.

The design process happens in our HQ in Michigan at our design lab where we not only determine design effectiveness through various tests like drop tests, but where we also prototype new styles using printing, cutting, and other fun design toys.

We’re working with talented makers in China, Myanmar, and Cambodia.

Please visit and submit the form located here. This portal also includes tons of valuable information about Higher Ground Gear, including territory maps, product datasheets, and contact information for our team members.

A.B. Distributing and Synnex. You can see a list of our authorized resellers here.

An age-old tale of business, if you help us find opportunities, we will do our best to help you find opportunities.

To find your HGG representative please click here.

Bid Pricing requires an opportunity of 100 to 299 cases.
Deal Registration has two quantities: 300 to 1999 cases with an additional price break built in for 2000 or more cases.

The best way is to submit the form located here.

Additionally, you may contact the Territory Director or Inside Sales contact to see if registration is available. NOTE: If a deal has already been registered, we can only provide bid pricing to additional requestors.

Higher Ground Gear is glad to provide samples to resellers or prospects. For end user samples, we will require a short description of the opportunity and the following information:

Company/School District
Contact Person and Title
Street Address
City, State and Zip Code
Phone Number

PLEASE NOTE: Higher Ground Gear will not ship duplicates to end users that we know have already received a sample of the requested case/bag either directly or due to another request.

Yes, we are pleased to offer both pre and post-production customization on selected SKUs and accessories. All customization orders are considered Special Orders. Special Orders may take more time to complete based on manufacturing, shipping, and timing requirements.

Samples are ONLY available (for client approval) after a PO has been placed.

Please review our Customization sheet for full details on the types of customizations as well as the minimum order and lead time requirements.

Orders of 20 units or more receive free ground shipping in the contiguous 48 states in the USA. Orders under 20 units or destined for Alaska and Hawaii incur shipping fees.

Any requests for expedited shipping will require further evaluation to see if it can be done and will incur additional fees.

Higher Ground’s products carry a limited Lifetime Guarantee. For the original purchaser, this guarantee covers defects in materials and manufacturing encountered in the normal use of the bag over its expected life. The guarantee does not apply to normal wear and tear, abuse, mishandling, accident, or if the bag is altered in any way.  Wear and tear of products includes the natural aging of materials, fading and abrasion after normal use. This guarantee does not cover any of the bag’s contents.

If Higher Ground determines that a product failed due to a manufacturing or material defect, Higher Ground will repair or replace it with the same or comparable case. Customers are responsible for any return shipping costs. (Proof of purchase required for all warranty claims). Customers may file online warranty claims here.